Using AI for customer service in your company is a definite method to save time and money. If you’re like most business owners, you’re constantly searching for fresh, creative ways to improve your enterprise. We’re here to inform you that improving AI customer service is a simple and rapid win.
If you have a team of software engineers and want to move them to Mac, you will need to consider a number of things before you do so.
Here’s what’s new in our January 2023 Release Notes:
* Tables Columns Sorting Improved
* Reconcile Commits Count Between KPI Card and the Table
* Efficiency Tab Improvements and Efficiency KPI Cards Align
There’s no shortage of activities to optimize in DevOps. It begins with working to continuously to improve stakeholder participation across at least seven core activities:
That’s a lot to keep track of. But one of the first axioms of DevOps is to, “Automate that which can be automated”
Automated development analytics, like what we offer here at Gitential, tracks every interaction with your git repositories.
Gitential is compatible with
Now you can easily and objectively track the efforts of all of your team members. This has been fairly difficult in large organizations, widely distributed teams and when outsourcing to offshore agencies. It’s extremely difficult to optimize DevOps if you can’t track it.
Gitential provides everyone the ability to see how projects are progressing – and to drill down to individual performance metrics.
| Stakeholder | Visibility |
|---|---|
|
Chief Technical Officers |
A direct line of sight into how every project is progressing |
|
Software Engineer Managers |
See how each project workload is progressing and if any are showing signs of being challenged. |
|
Project Managers |
Identify who is collaborating with each other to determine optimal team assignments for each project. |
|
Team Leaders |
See detailed metrics on team member code volume, utilization, efficiency vs. utilization, code complexity and much more. |
Gitential tracks a wide range of Key Performance Indicators and development metrics including:
As with all organizational activities and operations, DevOps has three main ingredients to work with. Improvements can usually be found in how each pair of legs on the PPT triangle come together.
Software development performance analytics is designed to track the efficiency, productivity, quality and level of collaboration of developers. To a large extent, it specializes in finding areas for improvement between the people and technologies/processes.
There are a lot of possible reasons why members of your team are holding back your productivity, monitoring and analyzing is essential to discover them.
What activities or areas of neglect are contributing to the total inefficiency and by how much?
When everything’s a priority, nothing’s a priority. Without objective metrics to guide decisions, we’re relying upon guesswork. The guesswork of an experienced engineer is a pretty good place to start, but DevOps is concerned with a continuous cycle of improvement. Going back to the 30% developer inefficiency cited by Stripe, so there’s still plenty of room for improvement.
The Fishbone Diagram let’s us start defining problems according to the three PPT buckets. The performance metrics from Gitential’s reports can help define how much of a problem each is. Leastwise, the “People” goal of DevOps is largely defined – how to improve developer efficiency by 30%? Note that DevOps is also concerned about improving interactive processes with non-coding teams like Sales and Operations, too.
Employee morale is often treated as a “soft issue” – not something that can be readily quantified. Except it can be quantified – and qualified as quite expensive! Gitential can be used to accurately predict whether an employee is thinking about leaving the company. It’s not a 100% science, per se, but there are several key metrics and fluctuations that provide warning signs. This provides you the opportunity to talk with the team member, see what’s wrong, and try to work out a mutually amenable solution. Finding, hiring, and onboarding comes at significant expense.
Software development performance analytics might be intimidating to some team members. The goal is to use performance metrics as a tool to help all team members become better coders and engineers. The better you are at your job, the more likely it is that you’ll enjoy it and learn additional skills. If a team member starts showing signs of boredom, it may be time to give them greater challenges and responsibilities. You give them an opportunity to objectively see how they do.
Using AI for customer service in your company is a definite method to save time and money. If you’re like most business owners, you’re constantly searching for fresh, creative ways to improve your enterprise. We’re here to inform you that improving AI customer service is a simple and rapid win.
If you have a team of software engineers and want to move them to Mac, you will need to consider a number of things before you do so.
Here’s what’s new in our January 2023 Release Notes:
* Tables Columns Sorting Improved
* Reconcile Commits Count Between KPI Card and the Table
* Efficiency Tab Improvements and Efficiency KPI Cards Align
