Using AI for customer service in your company is a definite method to save time and money. If you’re like most business owners, you’re constantly searching for fresh, creative ways to improve your enterprise. We’re here to inform you that improving AI customer service is a simple and rapid win.
If you have a team of software engineers and want to move them to Mac, you will need to consider a number of things before you do so.
Hello Gitential Users,
Welcome to our May 2022 Release Notes! We continue to work on many changes and improvements you’ve requested along with those on our roadmap. Now, we can present the ones most recently implemented to you. We hope you will find them nice, useful, and insightful! Got feedback? We’d love to hear from you via in-app chat or email. 🙂
Recent updates improve issue tracking already in the app, extended Project view, helpful Knowledge Center, and continuous improvement, adding:
Let’s get into more details!
We know some of you wanted to have a fuller view by combining git activities and issue tracking details, so here they are!
Our new Overview tab in Project details shows how your team is working on based on selected Jira or Azure Boards projects. You can set those up while creating and editing a project:
In the first step connect your issue tracking data sources:
And after connecting repositories (2nd step), select the projects that interest you in the 3rd step:
Then just click Create or Update project button, wait a sec for the analysis to go through your data, and enjoy the deeper insights you’ll receive on your project!
Let’s check more details of what you can expect.
The first part shows your Productivity Breakdown. For your selected time range you can see the number of issues grouped by status with a comparison to the previous period for context if work on the project is improving or declining in performance.
The Team Productivity table shows the split of issues by status between the developers working on the same project. You can quickly check what you need by sorting the columns.
The Issue Details table is a summary of issues split per status within the selected time range.
We hope this first release will help you with tracking your performance better with deeper insights in one tool by aligning git activities with logged tasks.
We know you liked the Developer Scorecard view so we wanted to take one or two steps further to update our Project view as well.
Besides adding the above-mentioned Overview tab, we also:
We hope this will provide you with more focused insights and make it easier to navigate through Project’s details.
We introduced a full Gitential “encyclopedia” where you can check exactly how to use the tool, what possibilities specific features bring you, and collected a data dictionary with tips on what they tell. You have it all available with one click – don’t hesitate to use it!
In the meantime, we had a few small issues that we fixed relating to:
Everything works perfectly now so we encourage you to take advantage of it 😉
We’re working intensely on the next features and improvements so stay tuned! If only our backlog and dev team could handle all our ideas… For now, let’s keep it going step by step.
Using AI for customer service in your company is a definite method to save time and money. If you’re like most business owners, you’re constantly searching for fresh, creative ways to improve your enterprise. We’re here to inform you that improving AI customer service is a simple and rapid win.
If you have a team of software engineers and want to move them to Mac, you will need to consider a number of things before you do so.
Here’s what’s new in our January 2023 Release Notes:
* Tables Columns Sorting Improved
* Reconcile Commits Count Between KPI Card and the Table
* Efficiency Tab Improvements and Efficiency KPI Cards Align
