December 2022 Release Notes

AI-Powered Chatbots in Customer Service and Engagement

Using AI for customer service in your company is a definite method to save time and money. If you’re like most business owners, you’re constantly searching for fresh, creative ways to improve your enterprise. We’re here to inform you that improving AI customer service is a simple and rapid win.

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By GITENTIAL TEAM

Hello Gitential Community,

As the year is coming to an end, we’re going through revision of new features, improvements and refactoring of ideas, along with testing, digging, and general clean up.

That said, let’s share what we’ve handled over the last month!

What’s new:

  • Developing Improvements for On-Prem Data Processing;
  • Improving Jira Data Connection;
  • Aligning Efficiency KPIs Cards Value Format;
  • Churn Calculations Refactor;
  • Aligning Metrics throughout the Application;
  • A few Bug Fixes.

Developing Improvements for On-Prem Data Processing

As our on-prem clients leverage their Gitential applications more and more, they are bringing in more data to analyze. The Gitential team is stepping  up to improve the data processing and user workflow to accommodate this larger volume of data.

Improving Jira Data Connection

We received reports of Jira data inconsistencies in the Gitential application. We have improved our Jira integration which will address the concerns raised.  Users who were seeing issues around Jira User data will also see that this is revoled, specifically in the Project Summary tab.

Aligning Efficiency KPIs Cards Value Format

Aesthetics with regard to the KPI cards for Efficiency has been improved. Users will now see a more consistent format throughout the Gitential application.

Churn Calculations Refactor

The Churn calculation has undergone an overhaul and we have improved it to be accurate to a finer degree now.

Aligning Metrics throughout the the Application

We’ve noticed that even though we were presenting you the total number of commits, sometimes it wasn’t aligned well with the Commits table, so we’ve looked into it to make sure all the data makes sense when compared.

Project Refresh

Users have reported instances of the scheduled refresh of repositories not completing for all repositories.  Adjustments have been made to the refresh process to address this issue.

PR Table Column Filtering

An issue was reported about the Pull Request table being unresponsive in some circumstances.

This has been addressed and users will no longer encounter this issue.

Connection to Azure Board

Users making leveraging Azure Boards encountered an issue when connecting to Azure DevOps.

The problem has been identified and this will no longer be an issue.

On the Radar for 2023!

We know that December is busy time in companies, full of summarizing, regrouping and planning for the next year, and it’s nothing different at Gitential! 

This will be our last update for this year.

Please do not hesitate to contact us with questions or suggestions.

Don’t be shy, we love to hear the feedback.

Given this is our last update of the year, we want to take this opportunity to wish you a wonderful holiday season, an amazing New Year and, a healthy and happy 2023!  Cheers!

This month we continue our journey to improving our analytics, performance, as well as UX/UI side of the app.

If you have any improvement idea, feel free to share it with us.

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